How long does production take?
Our standard production time for all paper products is 1 week. Custom designs or special requests may require additional time, and we’ll notify you of any changes to the timeline.
Can I customise my wedding stationery?
Absolutely! We offer customisation options for fonts, colors, and wording. If you’d like a fully bespoke design, please reach out to discuss your vision.
Do you offer rush orders?
Yes! If you need your stationery sooner, we offer rush production and shipping for an additional fee. Please contact us before placing your order to confirm availability.
Can I see a sample before placing my order?
Yes! We offer sample packs so you can feel the quality of our paper and see the printing up close. Contact us to request a sample.
Do you offer digital proofs?
Yes! Every order includes a digital proof for you to review and approve before printing. We’ll only begin production once you’ve given the final go-ahead.
What if I need to make changes after placing my order?
If your order hasn’t gone into production yet, we’ll do our best to accommodate changes. However, once printing has started, modifications may not be possible. Contact us as soon as possible if you need adjustments.
Do you offer matching stationery sets?
Yes! We provide matching save the dates, invitations, RSVP cards, menus, and more for a cohesive wedding suite.
What are your shipping options?
We offer standard and expedited shipping options. Standard shipping typically takes 5–7 business days, while expedited shipping takes 2–3 business days. International shipping times vary by location.
Do you accept returns or exchanges?
Because our products are custom-made, we cannot accept returns or exchanges. However, if there’s an issue with your order, please contact us, and we’ll work to make it right.